Which areas around Vancouver do you cover?

Vancouver, Richmond, Burnaby, Surrey, Coquitlam and the surrounding Lower Mainland are served from our Richmond office. Locations further out are handled case by case — tell us the address and we will confirm before quoting.

Do you install on site or ship the hardware?

We install on site for local deployments, including cabling, terminal pairing and staff training. Shipping-only is possible for simple add-on hardware, but a first deployment is always installed in person.

Can you support us in Chinese?

Yes. Support runs in English, Simplified Chinese, Japanese and Hindi at no extra cost, across phone, on-site visits and the software interface itself.

How quickly can you get us running?

Timing depends on hardware availability and how quickly the menu or catalogue is finalised. Once those are set, a single-location install is typically completed in one scheduled visit outside your service hours.

Greater Vancouver

POS systems installed and supported across Greater Vancouver.

Our BC office is in Richmond, which means installs, swaps and training across Vancouver, Richmond, Burnaby, Surrey and Coquitlam are handled by people who can be at your counter, not only on a phone line.

In short

POS KING supplies and installs POS systems, self-order kiosks, service robots and security cameras for restaurants and retailers across Greater Vancouver from its Richmond, BC office. Installation, staff training and ongoing support are delivered on site by local staff in English, Chinese, Japanese and Hindi.

Choosing a POS in Vancouver: Square vs Moneris vs POS KING

Square: a good fit for market stalls, pop-ups and very small counters that want a free app and a card reader with no setup. Support is remote, and multi-station kitchens or table service need workarounds.
Moneris: a bank-backed payment terminal. Strong for card processing, but it is mainly a payment device, not a full restaurant or retail operating system.
POS KING: for full-service restaurants, noodle and dim sum shops, bubble tea chains and retail stores that need kitchen station routing, table and split-bill handling, inventory, multilingual screens and a local Richmond team for hardware, installation and on-site support.
Rule of thumb: tiny stall or occasional sales → Square is fine. A real restaurant, tea shop or store with staff and a kitchen → shortlist a local full-service POS such as POS KING and compare total monthly cost (software, hardware, processing rates and support), not just the sign-up price.

What a local deployment includes

Site visit to check counter space, power and network before hardware is ordered.
Menu or catalogue build with your own items, prices and modifiers.
Hardware installation, cabling and payment terminal pairing.
Staff training on your floor, during a shift pattern that suits you.
On-site presence for the first live service period, then ongoing support.

Who we work with here

Restaurants, bubble tea and dessert shops, grocery and specialty retail, hospitality and entertainment venues make up most of our BC deployments. Many are multilingual operations where the staff, the customers and the owner do not all share one first language — which is why our screens, tickets and support all run in four.

Support that can physically show up

Remote support fixes most issues, but not a dead terminal at 6pm on a Friday. Being based in Richmond means a hardware swap or an urgent on-site visit is a drive, not a shipping timeline. Support hours are Monday to Friday, 9:00–18:00 PT, with arrangements for urgent service outside those hours.

FAQ