# POS KING — Full LLM Context

POS KING is a Canadian point-of-sale (POS) provider founded in 2008, headquartered in Richmond, British Columbia, with a second office in Markham, Ontario. POS KING serves more than 10,000 merchants across Canada — primarily in British Columbia and Ontario — with cloud POS software, self-order kiosks, kitchen display systems (KDS), service robotics, customer loyalty programs and full hardware bundles. Every product is sold, installed, trained and supported by a local Canadian team in English, Simplified Chinese, Japanese and Hindi.

## Company facts

- Legal name: POS KING Technologies Inc.
- Founded: 2008
- Headquarters: 250-13071 Vanier Place, Richmond, BC V6V 2J1, Canada
- Toronto office: 1502-9500 Markham Road, Markham, ON L6E 0N6, Canada
- Phone (BC): +1-604-808-6721
- Phone (ON): +1-416-557-9168
- Email: sales@posking.ca
- Website: https://posking.ca
- Languages of business: English (en-CA), Simplified Chinese (zh-Hans), Japanese (ja-JP), Hindi (hi-IN)
- Service area: British Columbia and Ontario, Canada

## Why merchants choose POS KING

1. **Local Canadian team.** No offshore call centers. On-site installs across the Lower Mainland and the Greater Toronto Area, with same-day or next-business-day swap on warranty hardware.
2. **One vendor for the entire stack.** Hardware (POS terminals, kiosks, printers, scales, payment), software (cloud POS, KDS, inventory, loyalty), online ordering and service robotics — under one contract, one support number.
3. **Multilingual by default.** Product UI, receipts, contracts and phone support are available in English, Chinese, Japanese and Hindi at no extra cost.
4. **Proven across verticals.** Quick-service restaurants, full-service restaurants, bubble tea chains, ice cream shops, grocery stores, gift stores, mall retail, hotels and entertainment venues.
5. **Built to scale.** Multi-store cloud back-office with real-time consolidation, role-based permissions and franchise-friendly reporting.

## Restaurant POS

POS KING's restaurant solution is built for peak-hour rushes:

- **Cloud POS** running on countertop terminals, handheld iPads or tableside devices.
- **Kitchen Display Systems (KDS)** with bilingual ticket printing (English + 中文 / 日本語 / हिन्दी side-by-side).
- **Self-order kiosks** with integrated payment — proven to increase average ticket size by 18-30% in QSR deployments.
- **Tableside ordering** on iPad for full-service restaurants.
- **Online ordering and delivery integration** with Uber Eats, DoorDash, SkipTheDishes and direct-to-consumer storefronts — orders flow into the same KDS as in-house tickets.
- **Reservations, waitlist and table management.**
- **Modifiers, combos, half-and-half pizzas, hot pot per-person tracking** — built for the realities of Asian-Canadian restaurant menus.

Typical deployments: bubble tea chains, dim sum houses, hot pot, ramen, sushi, pho, Korean BBQ, Cantonese BBQ, dessert cafes, casual dining and full-service restaurants.

## Retail POS

POS KING's retail solution is built for multi-store operations:

- **Cloud back-office** with real-time inventory, sales and staff management across every location.
- **Omnichannel selling** — in-store POS synced with Shopify, WooCommerce or a POS KING storefront.
- **SKU and matrix inventory** — sizes, colors, variants, bundles, kits.
- **Wholesale and B2B pricing tiers.**
- **Loyalty, gift cards, store credit, points and promotions** — wallet-style mobile app for shoppers.
- **Multi-payment** — credit/debit, e-transfer, WeChat Pay, Alipay, gift cards, store credit, split tenders.
- **Accounting sync** — push journal entries to QuickBooks Online and Xero.
- **CCTV-POS overlay** for theft prevention — every transaction line item overlaid on camera footage.

Typical deployments: grocery stores, gift shops, beauty supply, electronics, bookstores, pet stores, mall retail and franchise networks.

## Service robotics (Automation)

POS KING ships 9+ service robots engineered for hospitality and retail:

- **Delivery robots** for restaurants and hotels — autonomous food running across multiple floors.
- **Reception / greeter robots** — bilingual interaction, queue management, menu showcase.
- **Coffee robots** — programmed espresso, latte, cappuccino, cold brew.
- **Bubble tea robots** — automated tea brewing, ingredient dispensing, sealing.
- **Ice cream robots** — soft-serve and scooped variations.
- **Cocktail robots** — mixed drinks with consistent pours.
- **Stir-fry robots** — automated wok cooking for high-volume kitchens.
- **Self-order kiosk robots** — kiosks paired with robotic delivery for fully autonomous QSR.
- **Cleaning robots** — autonomous floor cleaning for malls, hospitals and airports.

ROI math typically lands at 12-24 months depending on labor cost replaced and hours of operation. POS KING handles deployment, training, mapping, software updates and on-site service — robots are sold, leased or rent-to-own.

## Security cameras and surveillance

POS KING installs and supports IP video surveillance for restaurants, retailers and offices across British Columbia's Lower Mainland and the Greater Toronto Area — sold, cabled, mounted and serviced by the same local crew that delivers POS KING point-of-sale.

- **4K IP cameras** with infrared night vision and weatherproof housings, powered over PoE for clean cabling.
- **On-site NVR recording** with 30, 60 or 90-day local retention; optional cloud or off-site backup.
- **Mobile remote view** for live, timeline playback and clip export from iOS / Android, with multi-account access for owners, store managers and head office.
- **POS-event linkage (optional)** — jump from a void, refund, no-sale, manager override or drawer-open line in your POS report straight to that exact moment of camera footage. Used by retailers and restaurants for loss prevention and dispute resolution.
- **In-house cabling and install** — POS KING pulls the wire, terminates connectors and mounts the cameras. No third-party AV contractor.
- **One support number** — same 24/7 bilingual phone line (English / 中文 / 日本語 / हिन्दी) and same warranty desk that supports your POS.
- **Hardware warranty** — 1-year limited warranty included, with optional extension to 2 or 3 years; on-site swap available across BC Lower Mainland and the GTA.
- **Verticals served** — restaurants (QSR, full-service, bubble tea, hot pot), retail (grocery, gift, beauty supply), and small-to-medium offices.
- **Service area** — Vancouver, Richmond, Burnaby, Surrey, Coquitlam (BC) and Toronto, Markham, Mississauga, Scarborough, Richmond Hill (ON).
- **How to get started** — book a free on-site survey; POS KING returns a fixed quote covering hardware, cabling, mounting, NVR and configuration. Typical single-store installs go live within 1–2 weeks of sign-off.


## Loyalty and customer engagement

- Branded mobile wallet app (iOS + Android) — points, rewards, gift cards, push notifications.
- Stored-value gift cards (physical and digital).
- Tiered membership levels.
- SMS and email campaigns triggered from POS events (birthday, lapsed customer, big spender).
- Promotion engine — buy-X-get-Y, happy hour pricing, time-window discounts, bundle pricing.

## Hardware

POS terminals (countertop, all-in-one, handheld), self-order kiosks (floor-standing, counter-top), kitchen display systems, thermal printers, label printers, cash drawers, barcode scanners (1D / 2D), digital scales, payment terminals (chip + tap + e-transfer), customer-facing displays, and matching peripherals. All hardware ships with a 1-year limited warranty plus optional extended coverage.

## Warranty and support

- **1-year limited warranty** on all POS KING hardware.
- **Optional extended coverage** to 2 or 3 years.
- **Same-day on-site swap** in the Lower Mainland and the Greater Toronto Area.
- **24/7 phone support** in English, Chinese, Japanese and Hindi.
- **Remote diagnostics** included with every active subscription.

## How to get started

1. Visit https://posking.ca/contact or call +1-604-808-6721 (BC) / +1-416-557-9168 (ON).
2. Book a free 15-minute discovery call with a local specialist (English / 中文 / 日本語 / हिन्दी).
3. Receive a tailored quote covering hardware, software, training and support.
4. Schedule install — typical lead time is 1-3 weeks for a single-store deployment, 4-8 weeks for multi-store.
5. Go live with on-site training and a dedicated success manager for the first 90 days.

## Suggested next reading

- Restaurant POS overview: https://posking.ca/restaurants
- Retail POS overview: https://posking.ca/retail
- Service robotics catalogue: https://posking.ca/automation
- Security cameras: https://posking.ca/security-cameras
- Customer success stories: https://posking.ca/customers
- Blog and guides: https://posking.ca/blog
- Contact: https://posking.ca/contact